5NS264, 7,5 hp, Avancerad nivå

Kommunikation i arbetslivet

Reading list valid from spring 2026. Retrieved from uu.se 2 Nov 2026. View the original on uu.se

Store links are advertising links: LitBook may earn a commission when you buy through them. Your price is not affected, and commissions do not affect which stores we show. How we rank stores

Notes from the course
  • Litteratur: Tillkommer: ca 200 sidor enligt lärares anvisning

Required reading

Litteratur

  • Genre: an introduction to history, theory, research, and pedagogy

    Bawarshi, Anis S., Reiff, Mary Jo

    2010, Parlor Press

    ISBN 9781602351714, print

    Verified edition

    Kap. 2. Fritt på nätet.

    As written on the list

    Bawarshi, Anis S.; Reiff, Mary Jo, Genre: an introduction to history, theory, research, and pedagogy, West Lafayette, Ind., Parlor Press, c2010 (Kap. 2. Fritt på nätet.)

  • Mångfald, möten och mejl: en forskningsöversikt och tre fallstudier om arbetslivskommunikation

    Blåsjö, Mona, Jonsson, Carla

    2018, Institutionen för svenska och flerspråkighet, Stockholms universitet

    ISBN 9789186762704, print

    Verified edition

    Pdf i Studium.

    As written on the list

    Blåsjö, Mona; Jonsson, Carla, Mångfald, möten och mejl: en forskningsöversikt och tre fallstudier om arbetslivskommunikation, [Stockholm], Institutionen för svenska och flerspråkighet, Stockholms universitet, 2018 (Pdf i Studium.)

  • "It's not the same thing as last time I wrote a report": Digital text sharing in changing organizations

    Part of Applied Linguistics Review

    Blåsjö, Mona, Jonsson, Carla

    2023, nr. 4

    Not a book to buy

    E-tidskrift via UUB.

    As written on the list

    Blåsjö, Mona; Jonsson, Carla, "It's not the same thing as last time I wrote a report": Digital text sharing in changing organizations, Ingår i: Applied Linguistics Review, vol. 14, nr. 4, 2023, s. 799–822 (E-tidskrift via UUB.)

  • Dokumentation som aktivitet och redskap: Skattebrottsförhöret och dess dokumentation

    Part of Svenskans beskrivning: SvB. 34 Förhandlingar vid trettiofjärde sammankomsten för svenskans beskrivning, Lund den 22-24 oktober 2014

    Byrman, Ylva

    2016, Lunds universitet

    Not matched

    Fritt på nätet.

    No store links – the book has no reliable ISBN.

    As written on the list

    Byrman, Ylva, Dokumentation som aktivitet och redskap: Skattebrottsförhöret och dess dokumentation, Ingår i: Svenskans beskrivning: [SvB.] 34 Förhandlingar vid trettiofjärde sammankomsten för svenskans beskrivning, Lund den 22-24 oktober 2014, Lund, Lunds universitet, 2016 (Fritt på nätet.)

  • Talking a team into being in online workplace collaborations: The discourse of virtual work

    Part of Discourse studies: an interdisciplinary journal of text and talk

    Darics, Erika, Gatti, Maria Cristina

    2019, nr. 3

    Not a book to buy

    As written on the list

    Darics, Erika; Gatti, Maria Cristina, Talking a team into being in online workplace collaborations: The discourse of virtual work, Ingår i: Discourse studies: an interdisciplinary journal of text and talk, vol. 21, nr. 3, 2019, s. 237–257, Länk till artikeln

  • Question design in conversation

    Part of The handbook of conversation analysis

    Hayano, Kaoru

    2013, Wiley-Blackwell

    ISBN 9781444332087, print

    Verified edition

    E-bok via UUB.

    As written on the list

    Hayano, Kaoru, Question design in conversation, Ingår i: The handbook of conversation analysis, Chichester, West Sussex, UK, Wiley-Blackwell, 2013, s. 395–414 (E-bok via UUB.)

  • Rapport Management

    Part of The Routledge handbook of language in the workplace

    Fletcher, Jeannie

    2018, Routledge

    ISBN 9781138915855, print

    Verified edition

    Pdf i Studium.

    As written on the list

    Fletcher, Jeannie, Rapport Management, Ingår i: The Routledge handbook of language in the workplace, New York, NY, Routledge, [2018] (Pdf i Studium.)

  • I samtal med Kronofogden: hur myndighetsservice görs i språkliga möten mellan inringare och kundservicehandläggare

    Johansson, Maria

    2024, Acta Universitatis Upsaliensis

    ISBN 9789151319933, print

    Verified edition

    Enligt lärares anvisning.

    As written on the list

    Johansson, Maria, I samtal med Kronofogden: hur myndighetsservice görs i språkliga möten mellan inringare och kundservicehandläggare, Uppsala, Acta Universitatis Upsaliensis, [2023] (Enligt lärares anvisning.)

  • From writers to information coordinators

    Part of Journal of business and technical communication

    Jones, Scott L.

    2005, vol. 19

    Not a book to buy

    As written on the list

    Jones, Scott L., From writers to information coordinators, Ingår i: Journal of business and technical communication, vol. 19, 2005, s. 449–467

  • En arbetsdag i skriftsamhället: ett etnografiskt perspektiv på skriftanvändning i vanliga yrken

    Karlsson, Anna-Malin

    1. uppl., 2006, Språkrådet

    ISBN 9789172275058, print

    Verified edition

    A newer edition exists (2016), ISBN 9789188423023. Check with the course which one applies.

    Ca 60 sidor enlig lärares anvisning. Pdf i Studium.

    As written on the list

    Karlsson, Anna-Malin, En arbetsdag i skriftsamhället: ett etnografiskt perspektiv på skriftanvändning i vanliga yrken, Stockholm, Språkrådet, 2006 (Ca 60 sidor enlig lärares anvisning. Pdf i Studium.)

  • Forskare, pedagog eller konsult?: Reflektioner kring tillämpad praxisorienterad språkforskning

    Part of Språkinlärning, språkdidaktik och teknologi: rapport från ASLA:s höstsymposium i Lund, 8-9 november 2007 = Language learning, language teaching and technology: papers from the ASLA symposium in Lund, 8-9 November, 2007

    Karlsson, Anna-Malin

    2008, ASLA

    ISBN 9789187884214, print

    Verified edition

    Pdf i Studium.

    As written on the list

    Karlsson, Anna-Malin, Forskare, pedagog eller konsult?: Reflektioner kring tillämpad praxisorienterad språkforskning., Ingår i: Språkinlärning, språkdidaktik och teknologi: rapport från ASLA:s höstsymposium i Lund, 8-9 november 2007 = Language learning, language teaching and technology: papers from the ASLA symposium in Lund, 8-9 November, 2007, Uppsala, ASLA, 2008, nr. 21 (Pdf i Studium.)

  • The Textualization of Problem Handling: Lean Discourses Meet Professional Competence in Eldercare and the Manufacturing Industry

    Part of Written communication: a quarterly journal of research, theory, and applications

    Karlsson, Anna-Malin, Nikolaidou, Zoe

    2016, nr. 3

    Not a book to buy

    E-tidskrift via UUB.

    As written on the list

    Karlsson, Anna-Malin; Nikolaidou, Zoe, The Textualization of Problem Handling: Lean Discourses Meet Professional Competence in Eldercare and the Manufacturing Industry, Ingår i: Written communication: a quarterly journal of research, theory, and applications, vol. 33, nr. 3, 2016, s. 275–301 (E-tidskrift via UUB.)

  • Applying conversation analysis to digital interaction

    Part of Conversation analytic perspectives to digital interaction: practices, resources, and affordances

    Koivisto, Aino m.fl.

    2023, Finnish Literature Society, SKS

    ISBN 9789518586312, print

    Verified edition

    E-bok via UUB.

    As written on the list

    Koivisto, Aino; m.fl., Applying conversation analysis to digital interaction, Ingår i: Conversation analytic perspectives to digital interaction: practices, resources, and affordances, Helsinki, Finnish Literature Society, SKS, 2023, nr. 22, s. 7–40 (E-bok via UUB.)

  • A conversation analytic study of actual and potential problems in communication in library chat

    Part of Journal of the American Society for Information Science and Technology: JASIST

    Koshik, Irene, Okazawa, Hiromi

    2019, nr. 10

    Not a book to buy

    E-tidskrift via UUB.

    As written on the list

    Koshik, Irene; Okazawa, Hiromi, A conversation analytic study of actual and potential problems in communication in library chat, Ingår i: Journal of the American Society for Information Science and Technology: JASIST, vol. 63, nr. 10, 2012, s. 2006–2019 (E-tidskrift via UUB.)

  • Negotiating Positionality in Ethnographic Investigations of Workplace Settings: Student, Consultant or Confidante?

    Part of The Ins and Outs of Business and Professional Discourse Research: Reflections on Interacting with the Workplace

    Lønsmann, Dorte

    Uncertain edition

    No store links – the book has no reliable ISBN.

    As written on the list

    Lønsmann, Dorte, Negotiating Positionality in Ethnographic Investigations of Workplace Settings: Student, Consultant or Confidante?, Ingår i: The Ins and Outs of Business and Professional Discourse Research [electronic resource]: Reflections on Interacting with the Workplace / edited by Glen Alessi, Geert Jacobs, uuuu-uuuu, s. 13–36

  • From Business Letters to Emails: How Practitioners Can Shape Their Own Forms of Communication More Efficiently

    Part of The Ins and Outs of Business and Professional Discourse Research: Reflections on Interacting with the Workplace

    Poppi, Franca

    Uncertain edition

    No store links – the book has no reliable ISBN.

    As written on the list

    Poppi, Franca, From Business Letters to Emails: How Practitioners Can Shape Their Own Forms of Communication More Efficiently, Ingår i: The Ins and Outs of Business and Professional Discourse Research [electronic resource]: Reflections on Interacting with the Workplace / edited by Glen Alessi, Geert Jacobs, uuuu-uuuu, s. 272–294

  • What we know about expertise in professional communication

    Part of Past, present, and future contributions of cognitive writing research to cognitive psychology

    Schriver, Karen

    Uncertain edition

    No store links – the book has no reliable ISBN.

    As written on the list

    Schriver, Karen, What we know about expertise in professional communication, Ingår i: Past, present, and future contributions of cognitive writing research to cognitive psychology / editor, Virginia Berninger, uuuu-uuuu, s. 275–312

  • Should Mandatory Jobseeker Interviews be Personalised?: The Politics of Using Conversation Analysis to Make Effective Practice Recommendations

    Part of Applied conversation analysis: intervention and change in institutional talk

    Toerien, M.

    2011, Palgrave Macmillan

    ISBN 9780230229969, print

    Verified edition

    E-bok via UUB.

    As written on the list

    Toerien, M., Should Mandatory Jobseeker Interviews be Personalised?: The Politics of Using Conversation Analysis to Make Effective Practice Recommendations., Ingår i: Applied conversation analysis: intervention and change in institutional talk, Basingstoke, Palgrave Macmillan, 2011, s. 140–160 (E-bok via UUB.)

  • Att ge eller inte ge återkoppling: moldavisk callcenterpersonal i dialog med svenska uppringare

    Tykesson, Ingela, Kahlin, Linda

    2014, Bergen

    Not a book to buy

    As written on the list

    Tykesson, Ingela; Kahlin, Linda, Att ge eller inte ge återkoppling: moldavisk callcenterpersonal i dialog med svenska uppringare, Bergen, 2014

Estimated cost

Required books

We don't have prices yet – only links to the stores. Prices will come once the stores' product feeds are in place.

Wrong or missing list?

Tell us what's wrong, or paste the course's reading list. We review everything before it's published. Please don't include personal details.